International
Development
U.S. Agency for International Development: Organized
and facilitated a conference for NGOs providing humanitarian
assistance in Eastern and Central Europe to explore lessons
learned.
Women for Women in Bosnia: Designed
and delivered training in Bosnia on problem-solving approaches
for microcredit lending program supported by The Grameen Bank.
Chemonics International: Facilitated
teambuilding retreat for the Europe and NIS division to strengthen
communications and problem-solving skills, as well as coordinate
strategic planning.
World Learning: Created and facilitated
workshops on leadership skills for NGO leaders throughout
Russia.
Russian-American Program on Conflictology: Conducted
mediation and negotiation training in Russia for government
officials, academics, entrepreneurs and journalists.
Conflict Resolution Resource Institute: Presented
negotiations seminar in Havana, Cuba for Cuban foreign ministers,
which included dialogues on U.S.-Cuban relations. Wrote article
on seminar distributed by New York Times syndication.
Institute for Multi-Track Diplomacy: Co-facilitated
a dialogue group on Cuba to discuss different perspectives
concerning relations between Cuba and the U.S.
FGI: Conduct needs assessment
and lead training on cross-cultural communications for Lucent
Technologies employees who are preparing to move oversees.
Conflict
Resolution
Voice of America, USIA: Interviewed about applying mediation to
resolve international conflict on Talk to America, a
television and radio call-in show that reaches 85 million
people worldwide.
MCI: Conducted training for customer
service personnel in Sacramento, CA, focused on improving
relations with internal and external customers, and managing
difficult situations.
Graduate School, USDA: Lead workshops
on teambuilding, mediation, conflict theory, negotiation,
cross-cultural conflict management and communications skills.
Also revised Conflict Management Certificate Program.
American University, Kogod College of Business
Administration: Teach course to MBA students
on negotiations, teambuilding and diversity management.
Mendez England & Associates: Conduct
negotiations and communications workshops for U.S. Postal
Service supervisors.
District of Columbia Courts: Serve
as mediator to resolve employee disputes.
D.C. Office of Human Rights: Mediate
employment discrimination cases.
Supreme Court of Virginia: Certified
to mediate cases in Virginia.
U.S. Institute of Peace: Edited
bimonthly Journal covering conferences, research
and workshops on resolving peace. Also served as judge for
National Peace Essay Contest.
National Institute for Dispute Resolution: Consulted
on producing publications and providing media relations.
Society of Professionals in Dispute Resolution,
Washington, DC Chapter: Past president
of association of mediators, lawyers, academics, trainers,
students and others interested in the field of conflict
management.
Pennsylvania Environmental Congress: Led
workshop on managing conflict for environmental organizations.
University of Maryland Department of Government
and Politics: Designed a conflict management
training program for Palestinians and Israelis using a negotiation
simulation model on the Internet.
Organizational
Development
National Institutes of Health: Provide
organization development services, teambuilding and executive
coaching to various Institutes; design and deliver conflict
management training for managers; and lectured on the science
of managing conflict.
American University Organization Development
Department: Designing a model for creating
effective partnerships between American women leaders and
their counterparts from other countries.
U.S. Department of Justice Community Policing
Consortium: Facilitated programs to bring
together leadership teams of police departments, government
agencies, community organizations and businesses to develop
crime prevention strategies.
Diversity
Appreciation
International Association of Firefighters: Presented
workshop on managing diversity at annual trainers conference.
Milwaukee Police Department: Led
training-of-trainers program on valuing diversity and community
policing.
National MultiCultural Institute: Helped
coordinate conference and led workshops on multicultural education,
cross-cultural conflict management, community policing and
diversity appreciation.
National Public Radio: Wrote guidebook
as part of a series on affirmative action and diversity in
the workplace to help businesses attract, hire and retain
a diverse workforce.
Arlington County Community Dialogue Project: Facilitated
cross-cultural exchange between people of different cultural
and racial groups to share their perspectives and experiences
living in Arlington, VA.
